MYGame is one of the well established Online Casinos in Malaysia and recently had expanded to other South East Asia countries such as Singapore, Thailand and Indonesia.
- Provide Mobile App
- Special games provided: Horse Racing
- Many types of payment methods
- Lack of Support Channel
- Information on website does not reflect actual info
- Lack of trustworthiness
- Limited Games
- Lack of Promotions and Offer
MYGame is a Malaysian company that offer online casino services. MYGame fast expansion makes the public believe that they have strong cash backup and seems to be a trustworthy online casino. Is it really trustworthy? The discussions below show everything.
MYGame Gambling Games
Although they mentioned they already operated for more than 10 years, the overall feel of this company doesn’t reflect it. The variety of the games provided are fairly enough. Slot games and Live Casino games are somehow limited. Sportsbook also did not directly use the sportsbook providers such as CMD, but sub the games from other online casinos such as Maxbet platform and 188bet. This makes people feel that they lack technical support for these games and need to import other casino games into their platform.
However, they do offer Horse Racing games which is a plus point for them. Horse Racing is not a focused game in most of the online casinos. Horse Racing opens up a new opportunity for gamblers and players to access another source of winning and fun.
They also offer Malaysian style 4D Lottery. Well, guess what, Malaysia should be able to love it though, but not for other countries.
MYGame Casino Mobile App
The advantage of this online casino is they have their very own developed Mobile App (both iOS and Android). Mobile App is a trending and most welcomed way of playing casino games. From the mobile app interface, it is found that the mobile app is way better than the website.
The interfaces are more user friendly and easier to access games compared to websites. Many operations such as money transactions, customer support, finding games etc are easily accessible within steps. This can be a great advantage for MYGame to stand out compared to other online casinos.
Language Support
The website is focusing on 3 major languages, English, Malay, Chinese which is good for Malaysian players. But they mentioned that they also expand their business to other countries in SouthEast Asia such as Thailand and Vietnam. But how come they did not support their language in their platform?
This makes people doubt that did the website really expand to these countries or not? Or are they just in the planning stage? These are questions that matter to players as it affects the trustworthiness of the casino.
Customer Support
MYGame’s website gives a feel that it is lacking customer support. No livechat support shown on the website, only WhatsApp support. The WhatsApp shown on the website are also for sales purposes, not for customer support.
Deposits and Withdrawal
They offer various types of transaction methods for deposit and withdrawal. These methods are bank transfer, Payment gateway, and e-Wallet QR Code.
Summary
Overall, MYGame is still a fairly good online casino provider. But some of its information shown in their website makes people feel suspicious. Trustworthy is the most important value for business, especially for Online Casino. Unless they make the changes in the information, or else we will not recommend MYGame to our readers.
