iBet88 is an established platform that target on Malaysia and China. And they ensure that their customers can enjoy playing in a safe environment.
- Mobile Apps
- Variety of games
- Customer support
- Only 2 countries
- Deposit and withdrawal
- 2 languages only
iBet88 are certified professional game developers. iBET has invested a lot of resources in developing Malaysia’s first gambling APP (supports iOS and Android).
iBet88 Online Casino Games
They have many different of game providers for live casino, such as AG, PT, BBIN, Allbet, and else. Besides, slot games they let players choose on different provider as well like 918KISS, S888, Kuma, and more.
However, for sportsbetting they only have 2 providers and without esports betting on their website. Other than this, now many players is also looking for racing games and horse gaming, if they able to add it in their website will be better.
Mobile Apps
iBet88 have their own mobile apps to let players download it and play on their devices. Overall the apps interface is acceptable and smooth experience for the users, you can play the games as much as you can play on a desktop. And their apps is also supported for Android and IOS. Hence you can play it anywhere and anytime you wish with your mobile devices.
Customer Support
iBet88 customer support is overall great. They have the livechat system on their website as well as inside the apps. And their support take not long time to response to their members. However, wish iBet88 can add some Malay stuff to their customer services, as they target on Malaysia but they have no Malay language support as we tried, which could be a problem for those single language players.
Deposit and Withdrawal
Their deposit and withdrawal is not fast, sometimes it take up to 20 mins to complete a full withdrawal, it might be a weak spot for an online casino. As players expect to get their winning money as fast as possible, before they received it, they won’t feel the money is them, hence this point iBet88 can still improve to become a better online casino in Malaysia.
Countries Focus and Languages
As mentioned before, iBet88 is focus on Malaysia and China market, thus they are having two languages on their website which are English and Chinese. However, they miss out that in Malaysia there are 60% of Malay who are using Malay language. If iBet88 can add in the language, they might able to catch up more market in Malaysia.
Summary
In conclusion, iBet88 are a developed online casino with their own built apps which is convenience for the users and the apps is user-friendly as well. They having huge variety of games in term of live games and slot games, but lack in other types of games like racing or horse gaming categories. Customer support is overall good just the language part can be improved by adding in Malay as well as the Malay language support. Lastly, increase the speed of money deposit and withdrawal can definitely help on the overall rating or scoring from a review site.
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